Free Shipping & Delivery Available | Heidi Klein

Most orders are dispatched within 24 hours however occasionally there may be a delay if we need to review your order or during busy periods. Please note all orders are sent using registered post or courier and therefore must be signed for.

Shipping to the UK:

Free delivery on all orders over £250

Standard delivery: £4.95 (3-5 working days)

Next day delivery: £9.95 (order by 9am excl. Scottish Highlands, Islands, weekends & bank holidays)

Shipping to the UK Non Mainland:

Free delivery on all orders over £250

Northern Ireland, Isle of Man, Channel Islands: £12 (4-5 working days)

Shipping to European Union:

Free delivery on all orders over €500

European delivery: €10 (up to 5 working days)

Shipping to US, Canada and Australia:

US and Canada delivery: Free (up to 7 working days)

Shipping to China:

Free delivery on all orders over $500

Chinese delivery: $15

Shipping to Rest of the World:

Free delivery on all orders over £400*

Rest of World delivery: £12* (up to 7 working days)

* Please note this fare is applicable to Norway and Switzerland. We can only ship to business addresses in Russia and timescales may vary depending on location.

All UK deliveries are sent via DPD, all Non-UK deliveries are sent via DHL.

Any import duties & customs fees will be included in the total that you pay at checkout; no further charges will be due on delivery.

If you have any questions about our shipping, our customer service team will be happy to help:

[email protected] +44 (0)20 7259 9424 (UK and International)