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Careers

We pride ourselves in being the specialists in finding the perfect holiday wardrobe and have a shared goal of excellence and integrity in everything we do. We are always on the look out for bright talented and enthusiastic people to become part of the team and drive our business forward. If you would like to join heidi klein, please take a look at our positions below.

Resortwear Designer

Job Purpose:

Work closely with the Creative Director to design our luxury resortwear collections (currently includes swimwear, RTW and accessories)

Reporting to:

Creative Director

Role and Responsibilities:

  • Design all collections within agreed parameters
  • Show technical skills with fabrics, garment construction and finishing
  • Accurately analyse commercial briefs
  • Be able to draw by hand and use software (Illustrator, Photoshop) when necessary
  • Produce technical packs and liaise with factories
  • Work closely with Head of Products to ensure critical path deadlines are met
  • Constantly stay up to date with trends in fabrics, colours and shapes
  • Show ability to work with collaborative partners
  • Offer creative solutions in conjunction with factories
  • Manage team

Experience:

The ideal candidate should have a luxury fashion background with a good knowledge of the resortwear market. Experience in designing accessories would be welcome. Strong personality, confident, passionate and hardworking.

Please email your cv and cover letter to: hello@heidiklein.com

 

 

Web & Customer Service Assistant


This is a temporary position for 5 months with option of a permanent contract. We are looking for candidates that can work for two different time slots 5 days a week including alternate weekends. Please apply to the one that suits you best referenced in the subject line of your application.

1.      8am to 4.30pm

2.      12.30pm to 9pm

 

Job Description

 

Scope

The Web and customer services assistant will back up the wed and customers service executive in the daily activities partially consisting in solving customer's issues and demands and orders management.

 

Main responsibilities:

·         Proactively offering advice on styles and fit
·         Offering accurate and individual advice on sizing, across both standard and D-G sizing
·         Making relevant and thoughtful switch-sell suggestions when a product isn’t available in the customer’s size
·         Upselling by recommending coordinating items or accessories to complete a look
·         Answering all customer questions in a timely and accurate manner
·         Ensuring that any erroneous or missing product information is flagged to the e-commerce team to backfill so that future customers can make more informed purchasing decisions

 

The ideal Candidate

 

Requirements:

-          Previous experience with customers
-          Business and fashion background
-          We are looking for a very organised person, that works good under pressure, fast learner and good at communicating with people
-          Microsoft Office experienced (Excel in particular)
-          Passion for Customers & Service
-          Excellent English, knowledge of German will be an advantage

 

Our Heidi Klein Customer Service Principles:

1.                   Be Helpful

2.                   Be Knowledgeable & informative

3.                   Be Human

4.                   Be Inspiring

5.                   Be Fast

6.                   Be an Ambassador

7.                   Be Respectful of data

 

For more details or to apply, please email noemir@heidiklein.com

 

Wholesale Intern, North Acton

We are offering a Wholesale Internship to join our lovely team and assist in the below tasks:

  • Research new markets and customers
  • Update the website and stockist database
  • Targets and send out invitations for upcoming shows
  • All campaign and showroom preparation (Paris, New York and London)
  • Wholesale administration - entering orders, dealing with returns and assisting with reorders
  • Logistics administration- assist with shipping invoices, ensuring orders are packed as order confirmations
  • Sample Management- sending samples to clients, updating packing invoices, tracking numerous parcels


The candidate must have an interest in Fashion and Sales and works well within a small team. They should be a self-starter that is able to multi-task, be highly organised, possess good communication skills (both written and verbal) as well as having sound Excel knowledge.  

They should also be able to hit the ground running, be reliable and willing to help with all tasks as required. 

We are looking for the successful candidate to start May and be available full time for a minimum of 3 months.

Travel and Lunch Expenses will be covered within London.

Please email your cv and cover letter to: hello@heidiklein.com

 

Sales Assistant- Chelsea

heidi klein, the iconic one-stop destination holiday shop, selling everything for holidays in the sun from bikinis and sunhats to flip-flops and kaftans. heidi klein creates the perfect holiday wardrobe, from barefoot beach chic to super yacht glamour. We strive to give our customers the best pre holiday experience.

We are looking for a bright and enthusiastic person to join our hard working busy Chelsea team as soon as possible. The ideal candidate must have customer service experience, be hard working, takes initiative, reliable and must have strong attention to detail with the ability to work under pressure

The role is for a sales assistant at our Chelsea Branch. The role demands someone with superior customer service skills. Someone who’s organized, able to drive the team with good sales through example, and must have a passion for clothing retail.

To apply please email: Giedre@heidiklein.com