Hello and welcome to our
live Customer Service
and personal shopping.
How can we help?
Delivery and Returns
Shipping
| UK Standard (courier) | £6.95 | 2-3 days |
| (London Zone 1) order by 11am | £25 | Same day |
| (Mainland UK only) order by 11am excl. weekend delivery | £16 | Next day |
| Isle of Wight | £14 | 2-3 days |
| Channel Islands | £20 | 2-3 days |
| Europe | £25 | up to 5 days |
| US | £25 | up to 7 days |
| International | £35 | up to 7 days |
Returns
We offer a free returns service for UK customers (excl. sale items). All items (including sale items) can be returned within 14 days for an exchange or refund.
Please email hello@heidiklein.com to arrange a return.
Email us
Comments? Questions? Email us. Alternatively call our style advisor service on:
+44(0) 845 206 2000
Monday-Friday 9am to 5.30pm